Overview

As part of its e-Governance plan for the State of Madhya Pradesh, MAP_IT has initiated project of e-Tendering to be implemented across all the Government Department and Statue PSUs in MP. The contract for supply, customization, installation operation & maintenance and training, for web-enabled electronic procurement software system /eTendering system has been awarded to a consortium of Wipro Ltd and NexTenders (I) Pvt Ltd. (Wipro-NT) through a competitive bidding on a BOOT model for a period of five years with no cost to the Government. The objectives of this ambitious e-Governance project are to bring transparency in the tendering process and further to give time and cost advantages. The consulting assignment covers the aspects of People, Process and Technology to bring about a change in the conventional tendering process.

Govt. has already issued cabinet order authorizing MAP_IT to provide the e-Tendering system for all Govt. departments & State PSUs and the process has been initiated with the State PWD, for procurement of stores, services, works and sale of stores.

Challenges

The traditional approach to tendering posed several challenges to the purchasing departments. The huge amount of paperwork involved is not only difficult to manage but also results in high levels of administrative overheads. The manual process of documentation is open to human error and prone to misuse. Moreover, collusion among the contractors bidding for contracts leaves departments with very few options beyond the existing vendors. eTendering in likely to overcome these challenges.

Scope of Engagement

The application service provider, Wipro Ltd. in consortium with NexTenders shall provide following services under the engagement:

• Set up hosting services, under control of MAP_IT
• Deployment of e-tendering system
• Study of existing system and processes at departments/ PSUs
• Process mapping and customization as per requirement
• Implementation of eTendering System for all departments of Government of Madhya Pradesh
• System administration of the Electronic Procurement System
• Integration with Public key infrastructure (PKI) and Payment Gateway
• Provision of digital certificates for the vendors and departmental officers.
• Impart training to departmental staff and vendors
• Availability of a Service Help Desk.

Benefits

The Government envisages the following benefits by implementation of the project.

• Improved efficiency
• Publication of tender notice / IFB in Newspapers can be avoided resulting in saving of time and money
• Fair, free and fearless participation of tenderers becomes possible.
• Bring in transparency in tendering process
• Reduction in costs and processing time for tenders
• Improvement in work culture in the departments
• Database on goods, services, works and contractors gets built up.
• Better access to procurement spending information and analytical reports
• More participation of vendors due to reduction in Geographical barriers
• Reduction in lead time for tendering on vendors part