I.G. Registration


The IGRS, Government of M.P. has 39 offices of District Registrars and 226 offices of Sub Registrars in the State. This Department is responsible for the sake of stamps and registration of various types of documents, mostly property transfer related in the State. The Department registers documents to the tune of approximately 4 lakhs every year. The payment of stamp duty and Registration fee is the main source of revenue. The income from the above was Rs793 Crores during 2004-2005.

Vision

The vision of the Department is to design, deploy and maintain a sustainable, robust, effective and efficient “On-line Registration of Documents/ Titles” system in the service of the citizens.

Keeping the vision of the department and inputs from the key stakeholders of the system, we propose the following objectives for the (DRS):

  • Administer a system of record keeping of Title, which is secure & enjoys public confidence (Pilot Level as a part of separate Project is under consideration)
  • Provide integrated property related services, which can be easily accessible to the stakeholders in a cost effective manner.
  • Implement an efficient system of property valuation.
  • Maintain all data in integrated electronic form.
  • Implement systems & processes for secure maintenance & updation of data.
  • Establish a sustainable operating model for the system.

The successful implementation of the IPMS shall provide the following citizen centric services:

Information Services

Title Search and Document Search Using this service a user can enquire about the details of ownership of a specific property. Information that can be enquired includes,
Name and address of the owner
Property Description Date of acquisition of title/Registration of   Document Period of holding. Caveats, Charges, Liabilities on the property, if any Photograph of owner, etc
Transaction History This service provides details of all the transactions that have taken place in respect of a property recorded in SRO s.
Market Valuation Market value is primarily required to calculate the stamp duties   & registration fees   payable, when   a property is transacted. In general, this service may also be availed by a buyer before entering into a property transaction.

Document Issue Services

The services described earlier are enquiry-based services. However, in some cases, the applicant for further submission to other entities may require a copy of the information requested. For e.g. a certified document may have to be submitted to a Bank by a borrower. To meet these requirements of users, IPMS provides the following certificates to the applicants:

  • Copy of Title Certificate/Copy of the Registered Document
  • Copy of Archived Documents

 

Transaction Services

Transfer of Titles
(Pilot Level)
 IPMS maintain an up to date Title Register, which gives details of ownership of all property parcels & properties. When two persons enter into an agreement to transact such property, they approach IPMS to register the transaction & affect a change in the Title Register as per the agreement. Unregistered transactions are not legally enforceable. Hence, transfer of Title in the IPMS records is mandatory for the buyer to obtain ownership rights to the property purchased.
Registration of
Documents
 Registration of Sale Deeds / any other document where registration is mandatory.
Recording charges and
discharges of liabilities
on property.
 Banks creates charge on when a property is mortgaged. The system should record such a 'Charge' and also when the charge is released.

 

Other Services that may be given:

Sale of Information
to Value Added
Service Providers -
VASPs
 VASPs are entities like real estate agencies, logistics service
providers, etc., which make use of the basic layer of information
provided by IPMS & add more layers of information to provide a
wide range of value added services to their customers. IPMS may
sell information to VASPs and provides periodic updates to them
during the subscription period.
Acceptance of
Applications for
Licensing of Service
Providers
 IPMS accepts applications from individuals/ entities who are
desirous of working as licensed SPs of IPMS.   Licenses are
issued to those meeting the eligibility criteria
Acceptance of
Grievance Redressal
Requests
 Through this service, IPMS attempts to address the grievances
of users & stakeholders. A grievance may be pertaining to a
rejected application or poor customer service or over-charging by a
licensed service provider or any other issue, which IPMS can
address. IPMS being citizen centric entity, this service assumes
paramount importance
Acceptance of
Dispute Resolution
Requests
 IPMS accepts dispute resolution requests from the users in
respect of title, boundaries & valuation. IPMS provides the first
level of resolution after hearing out the applicants & referring to
the supporting information available. If the out come is not
acceptable to the parties, they can go to the next level
e.g., Court of Law.
Acceptance of
Time slot Booking
Request
 Citizens may book time slots before hand by filling up an
online form.
Information on
Property price
trends
 A person who wants to know about the price trend that is
currently in practice for a particular locality will be able to
know that after paying subscription charges at regular
periods of time.
Locking a property
to be sold by GPA
Facilities may be made available to the citizens who want to
lock their property from being sold by GPA.  Conditions may be
created that the property can only be transacted on receipt
of a positive email from the owner supported by a scanned
image of the GPA and photograph of the person authorised. 
In that case he must update the system about his latest e-mail id.