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Madhya Pradesh State Service Delivery Gateway (SSDG) / State Portal


The project has been formulated to fulfil the vision of providing easy and convenient services to the citizens through remote access primarily through Common Service Centres (CSCs) and enabling the State Portal by implementing the key components of State Portal viz. SSDG, electronic form, application and computing Infrastructure.

The objective of the State Portal & SSDG project is to ensure the following:

  • Providing easy, anywhere and anytime access to Government Services (both Information & Transactional).
  • Reducing number of visits of citizens to a Government office/department for availing the services.
  • Reducing administrative burden and service fulfillment time & costs for the Government, Citizens & Businesses.
  • Reducing direct interaction of citizen with the Government and encourage e-interaction and more efficient communication through portal.
  • Enhancing perception & image of the Government and its constituent departments.
  • Promotion of uniform web interfaces across Government and build in synergies with the National Portal of India (NPI) using the National Service Delivery Gateway.
  • Delivery of services through Common Service Centres (CSCs) by leveraging the common infrastructure (SWAN, SDC etc.) and development of the applications and infrastructure required for deployment of State Portal and State Service Delivery Gateway (SSDG) for the State.
  • Publishing the static data and all information of the State departments.
Department of IT, GoMP is in the process of implementing the SSDG/SP project. 41 services from 6 departments have been chosen as the pilot services for which e-forms are going to be provided in the State Portal. The six departments are Women and Child Development, Agriculture, Horticulture & Food Processing, Fisheries, Public Relations & Public Health and Engineering.
Services from other departments will be e-form enabled after the Go-Live of the State Portal. Currently, Tata Consultancy Services is in process of development of the State Portal and finalization of the e-forms for the 41 services. The State Portal, along with e-forms, is expected to Go-Live very soon.